Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and PALMReader ("we," "us," or "our") regarding your access to and use of the PALMReader website, mobile application, and related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

We reserve the right to modify these Terms at any time. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

2. Eligibility

You must meet the following requirements to use the Service:

• You must be at least 13 years old (or 16 years old if you reside in the European Economic Area)
• If you are under 18, you must have parental or guardian consent to use the Service
• You must be legally capable of entering into binding contracts
• You must not be barred from using the Service under applicable law
• You must provide accurate and complete registration information

By using the Service, you represent and warrant that you meet these eligibility requirements.

3. Entertainment Purpose and Limitations

3.1 No Professional Advice

• NOT Medical Advice: Readings do not diagnose, treat, cure, or prevent any medical condition
• NOT Psychological Advice: Readings are not mental health assessments or therapeutic interventions
• NOT Financial Advice: Readings should not inform investment or financial decisions
• NOT Legal Advice: Readings do not constitute legal counsel or recommendations
• NOT Professional Consultation: Readings are not a substitute for licensed professional services

3.2 AI-Generated Content

• All readings are generated by artificial intelligence based on image analysis algorithms
• Readings are based on ancient Indian palmistry traditions as interpreted by AI
• Results are NOT scientifically validated and have no empirical basis
• AI-generated content may contain errors, inaccuracies, or inconsistencies
• Past readings do not guarantee future accuracy or consistency

3.3 No Guarantees or Warranties

• We make NO representations about the accuracy, reliability, or completeness of readings
• We do NOT guarantee any specific results or outcomes
• We are NOT responsible for any interpretations you make of the readings
• Readings should NOT be used as the basis for any important life decisions

IMPORTANT: If you are facing medical, psychological, financial, legal, or other serious issues, please consult with licensed professionals in those respective fields. Do NOT rely on palmistry readings for guidance on important matters.

4. Account Registration and Security

4.1 Account Creation

To access certain features, you must create an account by providing:

• Valid email address
• Secure password
• Any other required information

You agree to provide accurate, current, and complete information and to update it as necessary.

4.2 Account Security

• You are responsible for maintaining the confidentiality of your account credentials
• You are fully responsible for all activities that occur under your account
• You must immediately notify us of any unauthorized use of your account
• We are not liable for any loss or damage arising from unauthorized account access

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Extended periods of inactivity
• Any other reason at our sole discretion

5. Service Usage and User Conduct

5.1 Permitted Use

You may use the Service only for:

• Personal, non-commercial entertainment purposes
• Lawful purposes in accordance with these Terms
• Purposes consistent with the intended functionality of the Service

5.2 Prohibited Conduct

You agree NOT to:

• Use the Service for any illegal, harmful, or fraudulent purpose
• Violate any applicable laws, regulations, or third-party rights
• Upload images that contain inappropriate, offensive, or illegal content
• Upload images of minors without proper parental consent
• Reverse engineer, decompile, or attempt to extract source code
• Use automated systems (bots, scrapers) to access the Service
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Use the Service to spam, harass, or harm others
• Misrepresent your identity or affiliation
• Resell, redistribute, or commercially exploit the Service
• Remove, alter, or obscure any proprietary notices

5.3 Content Responsibility

You are solely responsible for any content you upload to the Service, including palm images. You represent and warrant that:

• You own or have necessary rights to upload the content
• The content does not violate any laws or third-party rights
• The content does not contain viruses, malware, or harmful code
• You have obtained necessary consents for images of other people

6. Payments, Subscriptions, and Refunds

6.1 Pricing

Certain features of the Service require payment. All prices are displayed before purchase and are subject to change. We reserve the right to modify pricing at any time with notice.

6.2 Payment Processing

• Payments are processed securely through Stripe
• You authorize us to charge your payment method for all fees incurred
• You are responsible for providing accurate and current payment information
• All payments are in the currency displayed at checkout

6.3 Subscriptions

• Auto-Renewal: Subscriptions automatically renew at the end of each billing period
• Cancellation: You may cancel your subscription at any time through account settings
• Access After Cancellation: You retain access until the end of the current billing period
• No Partial Refunds: Cancellation does not entitle you to a refund for the current period

6.4 Refund Policy

Due to the nature of digital services and instant delivery, all sales are final.

Refunds may be considered at our sole discretion only in the following circumstances:

• Technical issues that prevent access to purchased services
• Duplicate charges or billing errors
• Unauthorized transactions (subject to verification)

To request a refund, contact support@palmreader.app within 7 days of purchase.

6.5 Free Trials

If you sign up for a free trial:

• You must provide payment information to start the trial
• You will be charged automatically when the trial period ends unless you cancel
• You may cancel at any time during the trial period without being charged
• One free trial per user; additional free trials are not permitted

7. Intellectual Property Rights

7.1 Our Property

The Service and all content, features, and functionality (including but not limited to software, text, images, graphics, logos, and AI algorithms) are owned by PALMReader and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial entertainment purposes only.

7.2 Your Content

You retain ownership of any content you upload to the Service, including palm images. However, by uploading content, you grant us:

• A worldwide, non-exclusive, royalty-free license to process, analyze, and display your content solely for the purpose of providing the Service
• The right to use anonymized, aggregated data derived from your content for improving our AI algorithms and services
• The right to store your reading results in your account

We do NOT claim ownership of your content, and we will not share your personal images publicly or with third parties except as necessary to provide the Service or as required by law.

7.3 Trademark Information

PALMReader and associated logos are trademarks or registered trademarks of PALMReader. You may not use these marks without our prior written permission.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key points regarding your data:

• Palm images are processed in real-time and automatically deleted after analysis
• Reading results are stored in your account until you delete them
• We use industry-standard encryption to protect your data
• We comply with GDPR, CCPA, and other applicable data protection laws
• You have rights to access, correct, and delete your personal data

Please review our Privacy Policy for complete details.

9. Disclaimers and Limitations of Liability

9.1 Service "As Is"

9.2 Limitation of Liability

Our total liability to you for all claims arising from or relating to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

9.3 Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, accuracy, or practices of these third parties. Your use of third-party services is at your own risk and subject to their terms and policies.

10. Indemnification

You agree to indemnify, defend, and hold harmless PALMReader, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or relating to:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your content or any content submitted through your account
• Any decisions or actions you take based on readings

11. Dispute Resolution and Governing Law

11.1 Informal Resolution

Before filing any formal claim, you agree to contact us at legal@palmreader.app to attempt to resolve the dispute informally. We commit to working with you in good faith to resolve any issues.

11.2 Arbitration Agreement

If informal resolution fails, any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property disputes.

By agreeing to these Terms, you waive your right to a jury trial and to participate in class action lawsuits.

11.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

11.4 Exceptions for EU and UK Users

If you are a consumer in the European Union or United Kingdom, mandatory consumer protection laws in your country of residence apply, and you may bring proceedings in your local courts.

12. Modifications and Termination

12.1 Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified through:

• Email notification to your registered address
• Prominent notice within the Service
• Updated "Last Updated" date at the top of this page

Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and may request account deletion.

12.2 Changes to Service

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice, for any reason. We are not liable for any modification, suspension, or discontinuation of the Service.

12.3 Termination by You

You may terminate your account at any time through account settings or by contacting us. Upon termination, your data will be deleted in accordance with our Privacy Policy.

12.4 Termination by Us

We may suspend or terminate your access to the Service immediately, without notice, for:

• Breach of these Terms
• Fraudulent, abusive, or illegal conduct
• Request from law enforcement or government agencies
• Discontinuation of the Service
• Any other reason at our sole discretion

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and PALMReader regarding the Service.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

13.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

13.4 Assignment

You may not assign or transfer these Terms or your rights under them. We may assign our rights and obligations without restriction.

13.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, wars, pandemics, or technical failures.

13.6 Survival

Provisions that by their nature should survive termination (including disclaimers, limitations of liability, indemnification, and dispute resolution) shall survive termination of these Terms.

14. Contact Information

If you have questions, concerns, or feedback regarding these Terms or the Service, please contact us: